Using help/Help.aspx

TSL Ping Tree > Page Usage

Searching for Help

There are two ways to use this page:
  1. Leave the search text box empty and click on "Search Help" to list all of the Knowledge Base articles.
  2. Enter one or more search terms and click "Search Help" to search for articles with those search terms.

When entering search terms articles with ANY of the terms in it are returned.  For example if you search for the two words: running man, then articles with any form of "running" are returned and any articles with any form of "man" are also returned.

You CAN NOT:
  • specify quoted strings such as "running man"
  • specify logical operators like running AND man

Articles are returned in order from highest relevance to lowest relevance with the relevance percentage shown to the right of the link to the article.